Last updated: May 3, 2026
We collect information you provide directly, including your name, email address, and payment information when you create an account or subscribe. We also automatically collect usage data, log files, and device information when you interact with our Service.
We use your information to provide, maintain, and improve the Service; process transactions; send transactional and promotional communications; and comply with legal obligations. We do not sell your personal data to third parties.
Your data is stored on secure, encrypted servers. We implement industry-standard security measures including TLS encryption, bcrypt password hashing, and regular security audits. However, no system is 100% secure and we cannot guarantee absolute security.
We use cookies and similar tracking technologies to maintain sessions, remember preferences, and analyze usage patterns. You can control cookie settings through your browser preferences.
We use third-party services including Stripe (payments), Resend (email), and Neon (database hosting). These services have their own privacy policies governing data handling.
You have the right to access, correct, or delete your personal data. You may request data export or account deletion at any time from your account settings or by emailing us.
We retain your data for as long as your account is active. Upon deletion, we remove personally identifiable information within 30 days, subject to legal and backup retention requirements.
For privacy inquiries or data requests, contact us at privacy@neurlo.tech